Refund policy

We want you to be completely satisfied with your purchase from Luma Gadgets.

Eligibility: Returns are accepted within 7 days of delivery if the product is defective, damaged, or different from what you ordered.

Condition: Items must be unused, in original packaging, and accompanied by proof of purchase.

Process: To initiate a return, please contact us at lumaelectronics1@gmail.com or call . Our team will guide you through the process.

Refund: Once your return is approved and received, the refund will be processed within 5–7 business days to your original payment method.

Non-Returnable Items: Certain items like personal care products, gift cards, and discounted items are non-returnable.